I arrived at 6:30 pm, but I was told I was late and asked to come back tomorrow, even though the closing time is 7:00 pm. The service was not helpful and very disappointing
JS
Jonathan Sulenski
May 19, 2026
1.0
Terrible service, long waits, grossly inefficient staff, unfriendly, unhelpful, save yourself the anguish and go somewhere else (East Finchley has a brilliant PO service)
VC
Virginia Cabras
Apr 22, 2026
1.0
Arrived at 6:25pm while Google states this branch closes at 7:00pm. Staff refused to provide service, saying they were about to leave and it was “too late.”
When I pointed out the listed closing time, I was told it was incorrect. I suggested updating the hours online to avoid confusion, and the response I received was dismissive and unprofessional.
AS
Andy Savage
Apr 20, 2026
4.0
Always quite a queue, but good service
MR
Mugen Rao
Feb 27, 2026
5.0
I have been using Finchley Post Office for more than 10 years. The shop space is quite small, but they actually provide a wide range of parcel services for the local community.
Previously, I had several issues when trying to drop off small parcels – especially Amazon and DPD returns – as they were often refused. It was quite frustrating.
However, since the new manager Alex has taken over, the service has improved significantly. He now accepts all parcel sizes and has restarted DPD, Amazon returns, and new Royal Mail parcel services as well. The difference in management is very noticeable.
The new management team is much more helpful and supportive to the Finchley community. Great improvement and excellent customer service.
Thank you Alex and the new team! 👏
Frequently Asked Questions About Finchley Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Finchley Post Office?
Finchley Post Office is open Monday to Saturday from 6:00 AM to 7:00 PM, and on Sundays from 6:00 AM to 6:00 PM.
Can I withdraw cash at Finchley Post Office, and are there any charges?
You can withdraw cash at Finchley Post Office depending on your bank's withdrawal limits. No charges are taken at the Post Office counter, but your bank may apply fees. Please check with your bank.
How can I deposit a cheque at Finchley Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank, and a cheque deposit envelope for your bank. Hand over the sealed envelope at the counter and receive a receipt.
What payment methods are accepted at Finchley Post Office?
Finchley Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa payments.
What is the Post Office Change Giving service offered at Finchley Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at Finchley Post Office with selected banks.
Does Finchley Post Office offer in-store pickup services?
Yes, Finchley Post Office offers in-store pickup services.
Which nearby places can help me exchange currency or get financial services near Finchley Post Office?
You can visit Post Office Travel Money for currency exchange or Western Union for financial services near Finchley Post Office.
Where can I grab a coffee or a bite to eat near Finchley Post Office?
Nearby, you can visit Totally Espresso, a coffee shop and Brazilian restaurant, or Star Kebab for a quick meal.
Are there any beauty salons or spas near Finchley Post Office?
Yes, Mia Hair and Beauty, Get Nailed nail salon, MJ Cut barber, and Mara Cojocaru beauty salon are all close to Finchley Post Office.
What nearby services are available if I need help with home improvement or locksmith needs near Finchley Post Office?
For home improvement, All Clear Plumbing and EB Builders Ltd offer plumbing and building supplies. On Time Locksmith provides locksmith services nearby.
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